What is 2-1-1

2-1-1 is Connecticut’s free information and referral service. Simply by dialing 2-1-1, a toll-free number throughout Connecticut, callers can reach knowledgeable, multilingual staff and get information, referrals or seek help in a crisis. 2-1-1 operates 24 hours a day, every day of the year. TDD access is available. (more info)

2-1-1 is supported by the State of Connecticut and Connecticut United Ways.

What's New

United Way 2-1-1 Handles Close to Half a Million Requests for Information in 2009 - In 2009,
2-1-1, handled over 360,000 calls offering close to half a million requests for service, an increase of 8% and 6% respectively over 2008. The largest increases in referrals were for housing, financial assistance, and public assistance programs. (more)

EITC Tax Credit Campaign : Get the Credit You Deserve - It’s income tax season again and United Way 2-1-1 is your link to information on Tax Credits, Free Income Tax Assistance, and Tax Forms. To learn more or for a referral to a free tax preparation site dial 2-1-1 or click here.

United Way 2-1-1 Assists with a New Homelessness Prevention Initiative - The federal Homelessness Prevention and Rapid Re-Housing (HPRP) initiative is underway. HPRP provides federal stimulus funds to help those who are homeless or at imminent risk of homelessness. United Way 2-1-1 is proud to assist with this program and has begun screening and connecting callers to HPRP. Click here for more info.